What matters in customer-experience transformations
What matters in customer-experience transformations
Jul 12, 2019
mckinsey.com
Engaging Customer Service Moments at Our Flower Shop
0:09
Engaging Customer Service Moments at Our Flower Shop
1.4M views11 months ago
TikTokara.partyshopcavite
Breakthrough Customer Experience (CX) Strategy
Breakthrough Customer Experience (CX) Strategy
Jan 28, 2021
mit.edu
13 tips how to improve your customer support
14:05
13 tips how to improve your customer support
263.8K viewsFeb 13, 2020
YouTubeProvide Support Live Chat
I’ve Reviewed Nearly Every Flower Delivery Service—Here Are the Real Standouts
I’ve Reviewed Nearly Every Flower Delivery Service—Here Are the Real Standouts
3 months ago
goodhousekeeping.com
Customer Service Tip: Five Lessons From 1-800-Flowers
6:53
Customer Service Tip: Five Lessons From 1-800-Flowers
18K viewsFeb 5, 2017
YouTubeShep Hyken: Customer Service & CX Expert
Love Your Customers with John O'Hurley - Funny Customer Service Training Video
3:26
Love Your Customers with John O'Hurley - Funny Customer Service Training Video
138.7K viewsFeb 14, 2013
YouTubeEnterpriseMediaVideo
7:19
Customer Care Interview Questions And Answers | CCE Interview Questions And Answers
37.4K viewsJun 4, 2021
YouTubeThe Job Byte
0:44
How do ProFlowers come delivered?
176 viewsJun 2, 2019
YouTubeAsk About Wellness & Tech
0:29
Customer Service: DMs vs. Real Life
62.2K views2 weeks ago
TikTokmrlocal.egy
2:08
Veronika Handles Angry Calls Before They Ever Reach Customer Service #corporate #animation
347 views5 days ago
YouTubeG Plus Animation
2:51
SteveJobs CustomerExperience
494.1K viewsOct 16, 2015
YouTube258t
1:03
What's the most unusual situation you've ever experienced in customer service?
4.7K views1 week ago
YouTubeDariCake
1:36
Customer states 😂🤣😁#funnymoments #worker #funnyvideo #customerservice #customerstates #foryou
2.3K views2 weeks ago
TikToklachellneelam
6:38
The Customer Intimacy Ladder | Ken Hughes
4.1K views1 week ago
YouTubeKen Hughes | The King of CX | Keynote Speaker
0:48
Customer Service Experience Review
41.1K views2 weeks ago
TikTokjoanmutheu1
0:49
Customer service ##Myintmyatthumobileprofessionalservice #အာမခံ #customer #foryou
1.2K views2 weeks ago
TikTokmyintmyatthumobile
1:00
ProFlowers Review - Flower Delivery Services
941 viewsApr 30, 2019
YouTubeWatch the Review
0:59
How to make sure you get the best customer service in the hood
10.7K views1 week ago
x.comTaraBull
3:55
Customer Demands Strict Glove Changes at Sandwich Shop
8.4K views2 weeks ago
TikTokcashmereostrich
1:56
American VS Jamaican: Customer Service
19.1K views2 weeks ago
YouTubeSevi Devi
16:55
10 Things You Should NEVER Say in Customer Service
400.5K viewsAug 31, 2021
YouTubeKwestyon
0:06
Jk! I always have good customer service, even when it is busy😁 #bobashop #customerservice #bobatea
14.4K views1 week ago
YouTubebobatguy
1:01
I’ve said this before, but complaining about customer service is essentially an act of bullying. It’s a power thing - ‘I can destroy your life but you can’t do anything in return.’ They’re *furious* that service staff have any kind of agency.
812.9K views1 week ago
x.comMike Scott
1:42
This customer service rep at a car dealership showed exactly how to handle a difficult “Karen” call — and it’s so satisfying to watch.A woman calls in furious because she missed her appointment the day before and now demands to be squeezed in TODAY. The rep calmly explains they sent reminder texts and emails, reminds her they already spoke a few days ago, and offers the next available slot in two weeks. The customer keeps interrupting, getting rude, and insisting they “make space” for her.The re
356.5K views1 week ago
x.comEnd3of6Days9 (Helen) 🇺🇸
8:37
Mock Call #19: Handling an Irate Customer with Billing Issues | Reassurance and Empathy (TELCO)
198.8K viewsFeb 3, 2022
YouTubeJeline Bracamonte
2:16
The most legendary "customer service" call in bodycam history. ​Imagine you’re an officer in Baton Rouge. You’ve just made a narcotics arrest, the suspect is in the back of the cruiser, and suddenly his phone starts buzzing. Most would ignore it—but this officer decided to provide some "undercover" assistance.​What follows is pure cinematic comedy. While the suspect, who calls himself "Super T Stupid McNoopy," watches from the backseat, the officer answers the phone and proceeds to:​Negotiate a
289.4K views1 week ago
x.comGiggling Ganon
2:33
Customer Service Dilemma: Special Needs vs. Fairness
7.6K views2 weeks ago
TikTokjnfrreo
0:37
Goyard Wallet: Quality Concerns & Poor Customer Service
182.7K views1 week ago
TikTokhector0serrano
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