PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. Preview this article 1 min The Minneapolis startup, which ...

Logician AI Voice Assistant is a cutting-edge demo platform showcasing real multimodal conversational AI, integrating Vapi AI (web and phone) and Exotel (India-compatible telephony). This project ...

Solana co-founder Anatoly Yakovenko cast doubt on the decentralization and security of Ethereum’s layer-2 (L2) scaling networks during a heated debate on Sunday. “5 years into the L2 roadmap, wormhole ...

Lately, I’ve been avoiding phone calls and texting people more than I used to. I might prefer to pick up a phone, but then I think calling someone will interrupt their day and be an unwelcome ...

The Google Phone app is getting a lot more like the iPhone's. First, there was the new, iPhone-inspired horizontal swipe-to-answer gesture, but less controversially, there's also now full-screen ...

Google has started rolling out customizable calling cards for the beta versions of its Android Contacts and Phone apps. Android Authority found clues that the company was working on the feature back ...

To create a group call, start a call with one person. Once they answer, tap Add Call, tap the next person's name, then tap Merge Calls. If you're already on a call and someone calls you, tap Hold & ...

Google has started to roll out the Calling Cards feature in the Contacts and Phone apps. This feature lets you create a stylish profile for your contacts. This differs from Apple’s Contact Posters, ...

Similar to the iPhone, the Google Phone and Contacts apps are introducing customizable “calling cards” that some beta users are beginning to see. Instead of just seeing a person’s profile picture at ...

Call center outsourcing may be the right option for your needs.you’re looking to scale your customer service, fill skills gaps, and potentially save money, then outsourcing might look pretty appealing ...

In today’s connected world, voice communication remains a cornerstone of customer engagement. Whether it’s a support call for customer service or a telehealth session with a doctor, call quality and ...