CMSWire's Dom Nicastro explores the $14B planned IPO for customer experience management provider Qualtrics and what it means for the CX market. However, the $14 billion IPO aspiration is another ...

Over the weekend, software giant SAP announced that it will take Qualtrics public, with the German software company retaining a majority stake in the Utah-based “experience management” firm after its ...

After being acquired for $8 billion in November last year, Utah tech unicorn Qualtrics is now part of the German software behemoth SAP, but how do their platforms align and what does the ideal ...

When company leaders at Qualtrics sat down to outline the crux of their culture in 2016, they decided to start with what already worked. And at a company with around 1,000 employees, that wasn’t ...

The growing use of automation and artificial intelligence (AI)-powered chatbots in customer service and other business processes has raised concerns about the technology removing the human element ...

I want to set the context for what follows. I'm far less interested in the price that SAP paid, eye-watering though it is - than I am in the strategic direction it implies. SAP has a relevance issue ...

A Qualtrics IPO has been one of the more talked-about offerings coming on the horizon lately. Once the Qualtrics stock symbol surfaces, there could be a rush on the stock. But should you invest in ...

This archived news story is available only for your personal, non-commercial use. Information in the story may be outdated or superseded by additional information. Reading or replaying the story in ...

The Exchange is taking a break from vacation to dig into the new Qualtrics S-1 filing. Then the column and newsletter are back on hold until January 4. This afternoon, Qualtrics, a software company ...

Qualtrics International turned Thursday into something huge for Utah, its economy, a growing tech sector and for investors. It also made history. And lots of money. The cloud-based software giant, ...

Remember those people with clipboards at shopping malls, asking what brand of toothpaste you liked? They're vanishing. So are flyers on college campuses, asking you to pick up a quick $15 by filling ...