Former Lumos customers are facing significant service disruptions and lengthy wait times as their internet and phone services ...

East Coast Power ("ECP" or the "Company"), a leading provider of electric utility services and a portfolio company of A&M Capital Partners ("AMCP"), the dedicated North American control buyout fund of ...

Shipping, industrial and packaging materials distributor Uline announced it will open a 1.2 million-square-foot warehouse center in Plainfield, CT, in 2026. Uline officials told the Hartford Courant ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Uline has launched a talent network for job seekers interested in positions at its new Plainfield warehouse. The facility, set to open in mid-2026, will employ more than 200 people, according to a ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

A woman upset at a customer taking too long in the line at a Marshalls in Hudson County allegedly bought kitchen knives from the store and used one to stab the shopper, authorities said. The victim ...

In the digital economy and marketplace we operate in, cybersecurity has morphed into something much bigger than just a risk mitigation tool. It can be a core driver of digital trust, brand value, ...

The HBR Executive Playbook on building an organization where customer success is the foundation of long-term growth. by Rachel DuRose Customer-centric organizations follow a simple principle: ...

DENVER — Dan Smoker was trying to salvage a dream vacation, but it ended up in a nightmare. His call to United Airlines' customer service line ended with him talking to someone else who charged his ...

McDonald's has unveiled a "digital transformation" strategy it believes will drastically lower the time customers spend waiting on their orders. On Thursday, the fast-food chain announced in a press ...