Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

Discover how South Africa can transform the unforgettable experiences of G20 visitors into a permanent national asset, ...

JACKSONVILLE, FLORIDA / ACCESS Newswire / December 10, 2025 / Propelus® announced today it has won two prestigious Stevie® Awards in the 22nd annual Stevie Awards for Women in Business, recognizing ...

Achievers, the world’s most utilized recognition and reward software, announced today it has been awarded 46 leader badges ...

Best Workplaces in Travel has opened its annual survey for 2026 entries, as the industry scheme marks its fifth anniversary. Companies across the sector are invited to participate in its employee ...

Southwest Airlines has made some major changes in recent years, including implementing seat assignments and bag fees.

Elgin Community College has selected six employees to receive the 2026 National Institute for Staff and Organizational Development Excellence Awards. The awards recognize outstanding faculty, staff ...

At least five Austin school district employees have been detained by U.S. Immigration and Customs Enforcement, sparking alarm among co-workers and administrators who say they’ve been left in the dark ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Komets forward James Stefan scored the game-winning goal in the team’s 4-3 shootout win over the Florida Everblades in front of 7,378 fans at Hertz Arena in Estero, Florida. After both sides failed to ...

WASHINGTON — The NHL now has a 900-goal club. Charter member: Alex Ovechkin, of course. The Washington star pushed his record total to a new level Wednesday night, scoring against Jordan Binnington of ...