The arrival of agentic AI looks set to herald the death of hold music. Unlike traditional chatbots, AI agents can process ...

Coinbase Global Inc. Chief Executive Officer Brian Armstrong said that a former customer service agent for the largest US ...

AI swarm agents are transforming small business operations. Learn how coordinated AI teams can automate entire workflows ...

Overview:  AI handles routine questions instantly, while humans focus on complex and emotional issues. Done right, support feels more personal, not automat ...

AI agents are moving rapidly from experimentation to everyday business use, but choosing the right platform can feel ...

Liveops Announces Remote Agent Hiring for Tax Season Scottsdale, United States – December 21, 2025 / Liveops / SCOTTSDALE, AZ –  Liveops, a frontrunner in flexible customer experience outsourcing ...

An ex-agent has been arrested in India in connection with the $400 million Coinbase hack, with Brian Armstrong praising the ...

Coinbase CEO Brian Armstrong thanked Hyderabad Police after the arrest of a former support agent linked to a major ...

Hyderabad police arrest former Coinbase agent in major data breach case; CEO Brian Armstrong vows zero tolerance for insider ...

The Coinbase Hack Case took a significant turn after a former customer service agent was arrested in Hyderabad, India, in connection with a data breach that sho ...

Crypto exchange Coinbase’s CEO Brian Armstrong announced on social media that an ex-employee had been arrested in India, with ...

Artificial Intelligence is starting to reshape the commerce sector, with the shift moving beyond recommendations and customer support to AI agents that can independently complete purchases on behalf ...