Kahuna Labs Co-founder and CEO Sanjeev Gupta said, “I am absolutely thrilled to welcome Judith Platz to Kahuna Labs. Judith has been at the center of the most important shifts in customer support over ...

Ecommerce teams rarely lose customer trust because of product quality alone. More often, trust erodes during moments of ...

A Tyne and Wear Metro station has seen new ticket barriers installed in the hope of making the system safer. The ticket gates ...

Conversational AI stands out from legacy rule-based chatbots in how it understands nuance, context and follow-up intent.

Maxpro Fitness is among India's leading home fitness equipment brands, announcing significant expansion as part of its 2026 ...

The MTA has billed the new fare system as a boon for riders. But not everyone is having a great time with tap-to-pay.

Some advocates say states with Education Savings Accounts should hire more than one vendor to improve the ‘user experience.’ ...

DataField Technology Services has announced the expansion of its staffing division to include dedicated help desk staffing ...

The tourism industry is currently at a turning point globally. Flight schedules are changing by the minute, as are ticket prices. Unforeseen events are spreading across continents faster than airlines ...

The numbers reflect this pain, with 40% of organizations either replacing or re-implementing their IT service tools in 2025.

Oxylabs requires more technical expertise than other proxy services, but its data collection tools are unmatched in the space ...

Consumer Guide to Evaluating LottoChamp AI Tool Claims, FTC Disclosure Standards, and Lottery Odds Reality for 2026 ...