You might wonder whether an item you returned to Costco is destined to be sold to a new customer. The answer depends on ...

Is the Costco Executive membership worth the additional $65 per year? With a cost of $130 annually, the Executive membership promises 2% cash back on most purchases along with various perks. However, ...

The thrill of spotting a pristine cashmere sweater or a perfectly broken-in leather jacket among the polyester blends creates an endorphin rush that no big-box store’s predictable inventory could ever ...

Karen Plaskon’s refrigerator breaks under her Sears Master Protection Agreement, and Sears approves a replacement.

A short expert analysis on the oversized items transforming Costco’s profits, consumer habits, and retail strategy.