For the first time since Vocal Laboratories — better known as Vocalabs — introduced SectorPulse, its customer service monitoring study, in 2003, the research firm has applied a new methodology. In ...

Truecaller has been a known name in the app market globally — thanks to its eponymous caller-identification service. Its active user base these days numbers 338 million, but it could be bigger: A lack ...

TechJutsu, a cybersecurity company focused on practical identity and access solutions, has developed Caller Verify, a tool designed to replace traditional caller verification methods in call centres ...

Know how caller ID spoofing fuels cryptocurrency scams. Learn how fraudsters mimic official numbers, use AI voice cloning, ...