Amazon.com is getting into the contact center service business with Tuesday's announcement that it will make its contact center service technology available to other businesses. Amazon said the new ...

SEATTLE--(BUSINESS WIRE)--Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Genesys has selected AWS as the preferred cloud provider for Genesys Cloud, an ...

AWS continues to add yet more software and services to build out its revenues and touchpoints with businesses that already use its cloud infrastructure for storage and to host and administer services ...

Amazon Web Services (AWS) has addressed an AWS Glue security issue that allowed attackers to access and alter data linked to other AWS customer accounts. AWS Glue is a serverless cloud data ...

Amazon’s AMZN cloud computing platform, Amazon Web Services (AWS) recently extended partnership with Qualtrics International (XM). Qualtrics has chosen AWS as its preferred cloud provider. This ...

An official support account for Amazon Web Services has popped up on Reddit. The aim is to help customers with account and billing questions, but AWS chief evangelist Jeff Barr said admins would also ...

Amazon Web Services has quietly dropped a controversial provision from its user agreement that essentially forced customers to agree that they could never file a patent infringement lawsuit against ...