Zendesk today released expanded versions of its Support Suite and Sunshine CRM Platform with new ways for companies to connect with customers and have natural conversations across all touchpoints. The ...

Fast-growing cloud CRM vendor Zendesk is cementing its recently expanded product footprint with the launch of an enhanced Support Suite and a new Sales Suite offering today. It is also celebrating the ...

Zendesk Inc. has announced two product suites aimed at simplifying service and sales for businesses. The Zendesk Support Suite and Zendesk Sales Suite were announced this month and both solutions aim ...

Zendesk, Inc. – the leading customer service and engagement platform, have announced the launch of The Zendesk Suite. Zendesk, Inc. – the leading customer service and engagement platform, has ...

Zendesk on Wednesday launched Zendesk Sales Suite, giving sales teams access to a series of Zendesk tools in one product at a better price. The company also announced updates to its Support Suite for ...

NICE inContact CXone@home free for 60 days to new customers In order to ensure the health and safety of agents, many organizations have transitioned employees to work from home. Both NICE inContact ...

Zendesk on Thursday is rolling out some new ways to provide more tightly integrated customer service experiences. First, Zendesk has bundled various products -- Support, Guide, Chat and Talk -- into ...