Just like some millennials, the new Sears is counting on a hand from their parents. Baby boomers are the ticket to luring in the coveted group of young consumers, who are currently in the process of ...

After Jamie Reynolds cancels her appliance orders from Sears, a representative promises her a prompt refund. But three months later, she’s still waiting. What can she do to get her money back? Q: I ...

Tommy Stewart, manager of the Kmart store at Eastwood, has a new weapon in a battle with his retail arch-enemy -- refrigerators and other appliances, courtesy of an unusual tie-in with sister chain ...