QUALTRICS X4, SALT LAKE CITY, March 19, 2025 /PRNewswire/ -- A new report from Qualtrics reveals a majority of senior executives are reluctant to lead their industry in AI adoption - a reality that ...

PROVO, Utah and SEATTLE, Oct. 7, 2025 /PRNewswire/ -- Nearly one in five consumers who have used AI for customer service saw no benefits from the experience. That's a failure rate almost four times ...

Stanford Health is working with Qualtrics, which develops patient experience technologies, to develop AI agents that interact directly with patients and care teams in proactive ways – such as ...

Qualtrics' Ali Henriques: "The research teams embracing AI build advantages that latecomers will find difficult to overcome" PROVO, Utah and SEATTLE, Nov. 17, 2025 /PRNewswire/ -- Research teams still ...

Serafin is leaving his successors to execute on a strategy that bets organizations will need to measure quality across AI-driven interactions. Zig Serafin is stepping down as CEO of Qualtrics after ...

Qualtrics today announced the launch of Experience Agents at its X4 Summit in Salt Lake City, with CEO Zig Serafin saying that the vendor will be providing capabilities that go beyond more ...

Qualtrics is making its largest acquisition ever with a $6.75 billion deal to buy Press Ganey Forsta in a bid boost the company’s experience management platform. Press Ganey Forsta builds software to ...

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

Qualtrics, developer of tools and technologies for customer and employer experience, announced Monday that it will acquire Press Ganey Forsta, which specializes in patient experience surveys and other ...

QUALTRICS X4, SALT LAKE CITY, March 19, 2025 /PRNewswire/ -- A new report from Qualtrics reveals a majority of senior executives are reluctant to lead their industry in AI adoption - a reality that ...