Our industry stands at a critical crossroads in the rapidly evolving mortgage technology landscape. For decades, customer service teams have been relegated to roles as reactive problem solvers and ...

McDonald’s is removing its Automated Order Taker technology from over 100 restaurants. The fast-food chain collaborated with IBM in 2021 to develop and deploy the AI software. Videos showing flaws ...

I’d be willing to bet that you’ve recently visited a fast-food drive-thru. This seems like a reasonably prudent bet because the latest statistics show that 37% of American adults eat fast food from a ...

NEW YORK (AP) — Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close.

“Order takers.” When times are great in the business, that’s the label sales team members get. A consensus of opinion goes roughly as follows. Homes and neighborhoods sell themselves off deep interest ...

With AI Order Taking solutions rapidly gaining traction across quick-service restaurant (QSR) drive-thrus, Hi Auto today announced the release of its new Buyer’s Guide for QSRs. This practical ...

Hi Auto, the leading AI Order Taker for QSRs, trained specifically for drive-thrus, announced today that the company’s Voice AI has achieved another industry-first milestone: completing 100 million ...

NEW YORK (AP) — Ever get your McDonald’s order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant’s current automated order taker will soon be coming to a close.

Ever get your McDonald's order mixed up at an AI-powered drive-thru? The experiment behind the fast food giant's current automated order taker will soon be coming to a close. McDonald's confirmed ...