By Alexander OKANTEYThere are different roles and functions of individuals and teams respectively in various organisations. A leader or manager may have “gone through the mill” and know a lot about ...
Not keen on your boss? You are not alone. Most people are unimpressed with their bosses. For example, a Society for Human Resource Management survey concluded that “84 percent of U.S. workers say ...
Forbes contributors publish independent expert analyses and insights. Providing tools and resources to start, grow and manage your business. Throughout my career, I've encountered many different types ...
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. While my expertise is in customer service and CX, I was ...
Empower managers with autonomy and big-picture projects to foster leadership thinking. Invest in emotional intelligence and strategic training to build future leaders’ key skills. Model integrity and ...
As dental office managers, we are responsible for overseeing and managing an office's administrative and operational functions. Managing schedules, supervising employees, coordinating appointments, ...