Drive-thrus feel casual, but they’re actually tightly timed systems built for speed. Every pause, unclear order, or ...

Let’s start with a debate on consumer behavior: Are fewer restaurant goers visiting the drive-thru? From January 2024 through June 2025, there have been consistent gains in dine-in, delivery, and ...

For more than 50 years, the drive-thru speaker has been a symbol of convenience. But for customers, it’s often been a test of patience—garbled audio, misheard orders, robotic upsells, and long lines ...