Financial company OneEthos announced it has acquired Bodhi, a solar customer experience platform whose automation and AI ...

Kustomer announced on Oct. 14 a new generation of its customer experience platform that embeds artificial intelligence throughout its architecture. The company's transition from a unified CX platform ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Mitel ®, a global leader in business communications, today announced its new AI-powered customer experience (CX) management platform, Mitel CX, designed to help ...

British CX startup Serve First has raised €5.7M to hire a Chief Revenue Officer and expand into Europe and the US. Clients ...

Zoomtopia, the annual Zoom customer and partner conference, was held October 9-10 in San Jose, CA. An audience of approximately 300 joined the live keynotes in the San Jose McEnery Conference Center ...

SoundHound’s agentic AI platform enables telco providers to handle complex, multi-step customer interactions through ...

Future Market Insights expects the worldwide customer experience platforms market to grow at a compound annual rate of 14.8 percent over the next 10 years, expanding from a current value of $13 ...

Innovations across communications, data, and AI unlock new levels of personalization, security, compliance, productivity, and ROI for Twilio’s more than 335,000 active customer accounts and more than ...

Crescendo, the only AI-Native customer experience solution built to run CX as one unified system, today announced that it has won the Gold award for Excellence in CCaaS and Customer Service in CMSWire ...

GOCare is driving frictionless digital customer communication into a seamless customer journey, demonstrating how rural ...

PropertyCasualty360 Insurance Luminaries Awards. The Insurance Luminaries program, hosted by PropertyCasualty360 Magazine, honors organizations that are driving meaningful, measurable transformation ...

The companies say their integrated software platforms will provide solar installers with a way to offer a holistic customer experience that carries through all parts of the solar sales and ...