The suite is designed to equip companies with AI-powered tools for product support, order tracking, appointment scheduling, ...

In recent days, Concentrix Corporation launched a suite of pre-built, emotionally aware conversational AI agents, covering product support, order status, appointment scheduling, and collections, built ...

Concentrix offers outsourcing services with a focus on customer experience. AI has raised doubts about whether it could replace the services of Concentrix, but I don't find evidence to think that this ...