Gainesville Regional Utilities General Manager Ed Bielarski in a letter to Mayor Harvey Ward on Thursday wrote that a billing issue that resulted in thousands of customers being overcharged in January ...

Customers have the right to dispute errors under the Fair Credit Billing Act. Customers should make sure they are not mistaken about the billing error and should ...

Dear Eric: Recently, I was making a payment on my account to a medical facility by phone. The receptionist accidentally hit the wrong number and charged me hundreds of dollars more than my actual bill ...

ESCONDIDO, Calif. (FOX 5/KUSI) — Thousands of Escondido utility customers are receiving reminder notices about back fees tied to a major billing error, leaving many angry and caught off guard. “It ...

A major advantage of using a credit card is that you’re not putting your own money upfront and can enjoy legal protections in case anything goes wrong. For instance, if a merchant bills you for the ...

Dear Eric: Recently, I was making a payment on my account to a medical facility by phone. The receptionist accidently hit the wrong number and charged me hundreds of dollars more than my actual bill.