The biggest reveal at the Oracle Modern Customer Experience (CX) event held in Las Vegas from April 25 to April 27 was the debut of Oracle Adaptive Intelligent apps for CX. Adaptive Intelligent Offers ...
Mobile apps are convenient and ubiquitous, and they’re becoming a central way that people interact with brands. Just having an app is not enough, however. Because they live on the ecosystem of mobile ...
Is your CEO or CMO getting pitched a new customer experience (CX) solution? Before they commit to anything, have them read this frank viewpoint about the space. Wanting to give your customers a great ...
ISELIN, N.J., July 9, 2024 /PRNewswire/ -- Hexaware today announced the launch of its Gen AI App for Retailers in AWS Marketplace, a digital catalog with thousands of software listings from ...
MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Customer experience (CX) is important to every company’s success, and the pressure is especially high in financial services. Retail banks are not only competing ...
A common UX problem in application development has a solution. But everyone is ready for it. “In measurement,” wrote CMSWire’s Gerry McGovern last February, “you must constantly ask this question: Am ...
Explore the top six myths about customer experience that were debunked in 2025, highlighting the shift from digitization to ...
User experience is not the same as customer experience. While most designers directly influence the UX, they also need to understand the larger context of the CX. The customer experience represents ...
CX North America Information Services Inc. announced the availability of the Freight Vision Mobile App. CX North America Information Services Inc. announced the availability of the Freight Vision ...
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