‘This positions our channel partners at the forefront of the transformation happening in workforce management, driven by cloud, AI and automation—giving them the tools to win in both new customer ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...

AI-driven transformation. Combined solution enables intelligent automation and personalised customer interactions globally. Impact on enterprises. Enterprise contact center leaders gain scalable tools ...

Healthcare leaders are embracing automation to assist with everything from appointment scheduling and patient check-in processes to billing and more. To learn more about how intelligent automation and ...

MUMBAI, India, Dec. 4, 2025 /PRNewswire/ -- Tata Communications, a leading global communications technology player, today announced that it has acquired 51% stake in Commotion Inc., a leading ...